The best way to start is by ordering a few samples using our sample service. Please note that the cost of these samples will be deducted from any future orders you make. Once you have a sample you are happy with, even if it still needs a few changes, you can then place an order by sending us an email to let us know what you want. In order to finalise your order we will usually be in touch with you several times, mostly by email as attachments can then be sent for your approval.

Once all the wording and design is confirmed we will send a proof copy to you together with an invoice. You will be asked to sign to confirm that you are happy with the design and that all wording including the spelling of all names, venues etc is correct. By signing you are confirming your order.

PLEASE NOTE THAT NO ORDER IS CONFIRMED BY EITHER PARTY UNTIL THE PROOF(S) HAVE BEEN SIGNED FOR

Once the signed proof(s) is returned, along with 50% of the invoiced amount, (which is a nonrefundable deposit) the order will be processed. The final 50% will be due on receipt of your completed order.

Once an order has been confirmed, because all stationery is handmade to order, any changes to the design or wording may incur costs. Those costs will depend on how much of the order has already been processed.